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FAQ 2018-06-22T12:08:13+00:00
Does all your rooms come with aircon? 2018-06-29T09:54:56+00:00

Yes. All our rooms are equipped with aircons.

Do you offer discounts for group bookings? 2018-06-29T09:53:13+00:00

Yes. Please contact us directly, as we do offer discount for group bookings.

Does the hotel offer live entertainment in the evenings? 2018-06-29T09:52:07+00:00

We have live entertainment every Tuesday and Friday. Keep an eye on our Facebook page for special events or activities.

What are your check-in and check-out times? 2018-06-29T09:50:57+00:00

Check-in is from 14:00 (02:00pm) onwards, and check-out is at 10:00am.

What are the seasons and weather like during different times of the year? 2018-06-29T09:45:36+00:00

As a rough guide, we have the following two seasons:

Rainy season – November to April

Dry season – May to October

Like anywhere else in the world, these seasons change, and we do have some dry days during the rainy season and some rainy days in the dry season.

Can activities on the island be booked through the hotel? 2018-06-29T09:43:23+00:00

Yes. Have a look through the website to see the activities we offer, our front desk staff will happily assist you.

Do your rooms include breakfast? 2018-06-29T09:41:51+00:00

Yes, breakfast is included in our room rates, should it be booked as such.

What catering options are available? 2018-06-29T09:40:18+00:00

We have an on-site restaurant called Scratch. We do host weddings and other parties, contact us for more information.

What is the nearest airport? 2018-06-29T09:39:09+00:00

Lombok Praya Airport in Mataram.

What languages do you offer? 2018-06-29T09:38:09+00:00

On site, we have staff who can assist you in Bahasa Indonesia, Sasak Lombok, Afrikaans and English.

Is your establishment child and family friendly? 2018-06-29T09:36:53+00:00

Yes, we welcome children with open arms!

What payment methods do you accept? 2018-06-29T09:35:55+00:00

We accept Visa, JCB, MasterCard, Indonesian Rupiah and USD.

In one of the reviews there was a reference to the PADI Centre in front of the hotel. Can you tell me a bit more? Is this a fully equipped diving centre? I can’t find more information about this. 2018-06-29T09:34:36+00:00

Gili Islands Divers is a fully equipped and highly experienced dive centre.

Is it possible to bike to some of the action on the other side of the island? 2018-06-29T09:32:22+00:00

Yes, you can bike around the whole island. Grab a map from reception at Grand Sunset, and the boys will happily give you some ideas of where to go and what to do.

Is it possible to walk to Grand Sunset from the pier? 2018-06-29T09:30:21+00:00

The pier is just 20 minutes away from Grand Sunset. You can walk along the beach to your left side.

How do you get to the hotel from the pier where the boat drops you off? 2018-06-29T09:28:58+00:00

We arrange meet-and-greet services from the Gili Air Pier to Grand Sunset. Contact the hotel for arrangements.

We are considering booking at grand Sunset. I was wondering what is the best way to get to Gili Air from Despensar Airport? 2018-06-29T09:26:10+00:00

We offer door-to-door transfer services from Bali to Gili Air. Contact the hotel for arrangements.

We are coming from Lombok. How often do the boats operate, and how long does it take? 2018-06-29T09:23:57+00:00

Boats operate multiple times every day. Contact the hotel if you would like to organise a time.

Do all the rooms have open-air bathrooms? I would prefer a room with an inside bathroom. 2018-06-29T09:22:08+00:00

All our bathrooms feature an open-air design.

Do you offer mosquito nets in all your rooms? 2018-06-29T09:15:50+00:00

We can add a mosquito net to the room, should be requested.

We have three young children. Do you have interconnected rooms or 2-bedroom options? 2018-06-29T09:17:07+00:00

Unfortunately, we do not offer interconnected or two-bedroom units at Grand Sunset.

I’m looking for a getaway from Bali for a few nights. I dive, but my partner doesn’t. What’s the snorkeling like? 2018-06-29T09:18:22+00:00

The Gilis offer amazing snorkeling! If you’re diving with our on-site Dive Shop, Gili Islands Divers, your partner can join you on the same boat and do some snorkeling whilst you’re diving.

Hi there, is this part of the island good for swimming and snorkeling? 2018-06-29T09:19:38+00:00

The West Side (where we are located) is the better snorkeling area, and the East Side of Gili Air is the better swimming area. With this said, all of Gili Air is spectacular!